Terms of service.

50% payment is due at contract acceptance. If other payment arrangements are needed, please reach out to us  to process your payment. Orders for materials must be paid in full 100% prior to ordering. Deposits/payments will be deemed as acceptance of terms and conditions, color, style, and price.

The Installation or use of any flooring material(s) will constitute your acceptance “as is”. Once the installation has begun and/or complete, you are in acceptance to the materials listed, type of installation, direction etc. and to the full amount of the contract/invoice.

*Temperature and humidity must be maintained within manufacturer’s specifications during acclimation, installation, and after installation. Failure to maintain proper temperature and humidity may cause permanent damage to flooring for which Floor Source cannot be held responsible.

*Installers will need access to power and water during installation.

Walls, Baseboards & Drywall: Even though the installers will take all normal precautions when new flooring is installed, it may be necessary to touch up the paint, baseboards and or drywall after installation. This is the responsibility of the customer. Floor Source will not be liable for any damages or touch ups.

Plumbing: Toilets, pedestal sinks, and gas appliances are the responsibility of the customer. A professional plumber is required at the customer’s expense for all plumbing needs. Alpine Wood Flooring will not be held liable for any damages related to the removing and resetting of plumbing fixtures, connection hoses and or shut off valves.